Voters were forced to wait in line for up to an hour while technicians struggled to figure out how to correct the failure. Many voters simply gave up, walking away and becoming disenfranchised in the bargain when they couldn't hang around to wait that long to vote on a work day. As usual, the wide-spread failure (county-wide, in this case) was marginalized by the media as little more than a "glitch". Of course, had the county used paper ballots, nobody would have been disenfranchised, or had to wait on line for an hour to cast their vote. Voters across the entire state are now forced to vote on the Diebold touch-screen systems on Election Day.
Separately, and to make matters worse, the Vote.Utah.gov website for looking up voter polling locations crashed, multiple times, throughout the day. Here's Tuesday's report on those "glitches" from KSL TV 5: